Sending Comments and Requests, etc., to Hankyu Travel

"Comments and Requests", etc., will be handled by our Customer Center. Please contact using the following submission form. We will contact you after we have carefully examined the information you send us.
indicates a required field.

Inquiry number

* For customers with an "Inquiry Number", we can receive comments with just the "required fields" filled in.

First name Last name
Contact e-mail address
Contact e-mail address confirmation
Zip code
Address, etc.
Apartment name, etc.
Phone number

▼In the case of comments regarding a specific course, please enter the appropriate "course number, course name".

Course No.
Course Name
Departure Date /
Details entry column
  • ・We will respond between 10:00 and 17:30. We are closed on Saturdays, Sundays and holidays, substitute holidays and the New Year's holiday. Inquiries received on non-business days will be responded to on or after the next business day. Moreover, please understand that more time may be required for us to respond depending on the nature of your inquiry.
  • ・Depending on the nature of your inquiry, there may be times when we will need to ask you questions.
  • ・Please understand that, depending on the nature of your inquiry, there may be times when we are unable to provide you with an answer.
■Handling of Personal Information
The personal information you have entered will only be used to the extent necessary to confirm the information you have submitted and to provide you with a respond.
In addition, to the extent necessary, your personal information will be shared with the branch where you made your application.
  • ※Please be sure to read our company's "Handling of Personal Information" shown on the right.

    Click here

  • When you have agreed to our company's "Handling of Personal Information" check the left checkbox (If you do not check it, you will not be able to send the form).